Persistent conflict can be avoided by introducing a conflict management system that enables individuals to address their concerns at an early stage before they escalate.
The U.S. Department of Labor recently estimated that unresolved conflict costs the average nonprofit organization between $50,000 and $100,000 per year. See graph
By the time that a conflict comes to the attention of management, it has usually already progressed to an advanced stage, and may require an outside expert to spend time helping resolve it. The results of persistent conflict can be devastating for an organization facing departures of key personnel, or even litigation.
Mediate Facilitate assists organizations to design conflict management systems that:
Address the causes of conflicts, and not just the symptoms
Save the emotional and financial costs of dealing with persistent conflicts
Preserve relationships within the organization, and prevent turnover